Shipping policy

Last updated February 18, 2025

 

This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms: https://fitfinity.shop/policies/terms-of-service.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.


WHAT ARE MY SHIPPING DELIVERY OPTIONS?

We offer Standard Shipping. Standard Shipping delivers your products across the United States in 2-5 business days.


Free Shipping

We offer free Standard shipping on orders over $85.

 

Shipping Fees

We offer shipping at the following rates:

  Shipping Method Shipping Fee

Standard

2-5 business days

 $ 4.89

 

We will follow up after you have placed the order with any additional shipping information.

All times and dates given for delivery of the products are given in good faith but are estimates only.

 

DO YOU DELIVER INTERNATIONALLY?

We do not offer international shipping.

 

ARE THERE OTHER SHIPPING RESTRICTIONS?

  • The shipping address must be exclusively in Latin characters.
  • The limit for Address Line 1 is 35 characters, and for Address Line 2, it is 30 characters.
  • We do not provide address validation services. Therefore, it is the customer’s responsibility to provide an accurate shipping address.
  • Orders only ship on business days, which are Monday - Friday
  • Delivery to a PO box is advised only for destinations in the United States. For other countries, delivery to a PO box is not advisable and is at the customer’s own risk.
  • PO boxes come in various sizes, so it’s the customer’s responsibility to ensure that the ordered product will fit in their PO box. The largest available box measures 12" x 22.5", so products exceeding these dimensions cannot be shipped to a PO box.
  • Deliveries to a PO box might encounter delays or issues, even when the address guidelines are followed.
  • potential delivery risks with PO box addresses, as the delivery guarantee is smaller compared to door delivery. Please note that if the address guidelines aren’t followed, or if order tracking confirms successful delivery, we won’t be able to offer compensation.


WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

 

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://fitfinity.shop/policies/refund-policy.

 

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us at support@fitfinity.shop